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If the light passed through a convex lens or something similar to diffuse and disperse the light, it would be a lot more useful. It was easy to connect, it looks cool, and it provides 7 additional USB connections (including a top access port) that I desperately needed. I bought this USB hub because I needed another hub and I liked the design of the DomeHub. As it is now, the light beam is no larger than a few inches in diameter and is is very bright, then quickly drops off until it is dark a foot or so from the center.I can't complain about the USB hub though. I would buy another one or recommend this to anyone, but I would tell them to forget about the light unless improvements are made. The fact that it came with a flexible light accessory was secondary and didn't influence my decision away from other hubs. I just thought that the light would be a good little way to provide additional illumination, specifically on my keyboard, at night when I am working at my computer.Unfortunately, the light beam it way to concentrated to really be useful.
This is worth the extra money. The USB port connections are very firm. Top notch quality. Looks a feels sturdy.
She took my info and asked me if I had tried plugging it into another computer and I told her I tried two laptops but if she would hang on i could try my desktop. It has not had a problem connecting anything I have tried to plug into it, and if by chance you ever notice the lights go out on the front, just try unplugging it for 20 minutes and plugging it back in again. Of Course, when I plugged it in there IT WORKED. The thing I like the best about calling customer service was that (unlike many other manufacturers) I actually got through to a live person, who was pleasant, and very interested in helping me resolve my issue. I tried plugging it into another laptop and just thought the lights went bad because it appeared that the connection was still working. I bought this in Sept 08 and had no problems with my laptop. It was a plug and play and was recognized without issue. So i wasn't sure.
My call was answered almost immediately by a very pleasant lady. IT WORKED FOR ME. I asked her if from time to time it needed to be unplugged to clear and plugged back in. because of that GREAT support, I would buy another product from this company. So, It is a good product. But today I realized that 4 of the 7 usb ports had stopped working. She said she never really heard that before but if it works then all the better. Recently I noticed that some of the lights hadn't been coming on consistently.
Isn't that always the case. I then went to the kensington web page and found the customer service phone number and called it. But then again the things it was connected to also had wireless capablility too. So I unplugged it and set it aside to look for my receipt and book that came with it.
in fact, it didn't start up until I unplugged all but 1-2 devices. Oh, and it isn't exactly weighted as the product blurb states. It certainly solves the problems of dealing with multiple USB-powered peripherals.
I suppose it may be like plugging too many electrical devices into an extension cord. I doubt that it would tip over, but that has more to do with its shape. Whatever the case, it is simply something to watch out for.
I bought this USB hub for an older (2005) iMac. It may be my older iMac, or one of those weird tech issues that never quite has a reason. You aren't going to be able to plug and unplug without moving the hub - which is sort of what I expected.
One issue I did notice was that when I had 5-6 plugs used, my computer had difficulty starting up. Certainly, I wouldn't blame the product for this.
Amazon was kind enough to send me a replacement but it came with scratches as well. I ordered 1 set, when I opened it, it had lots of scratches.
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